How to Fix ‘Password Reset Key’ Error in WordPress

Published on March 23, 2019 1 min read

If you face ‘Could not save password reset key to database’ error in WordPress then you should follow some steps given in below. This error usually occurs when you are trying to login into your WordPress site.It effectively locks you out of your own WordPress site. In this article, we will show you how to fix the password reset key error in WordPress.

Why Does the “WordPress Could Not Save Password Reset Key” Error Occurs?

You will be unable to login to your WordPress site is the first sign of the error. It will simply keep refreshing the login page.

When you will try to reset the password, then you will see an error message ‘Could not save password reset key to database’.

If you are not facing this error message, then your login failure may be caused by other issues. In that case,you can follow how to fix WordPress login page refreshing and redirecting issue.

This is the error message which indicates that WordPress is unable to write new information into WordPress database. The main cause is WordPress hosting  account that is used all the disk space allocated to your account.

Your WordPress database  size is also part of the disk space which is allocated for your user account. As you have already used the space, you will not be able to add any more data.

Fixing WordPress Could Not Save Password Reset Key Error

To fix this error, you need to simply connect to your website using a FTP client or File Manager in cPanel.

Next, go to your /wp-content/uploads/ folder and delete a few large image files to free up some space. Make sure to download those files to your computer as a backup before deleting them.

After that, you can visit your WordPress website to login again.

After login, you can review your WordPress files to see if there are any files that are unnecessary and taking too much space. Usually these files are stored in /wp-content/ or /wp-content/uploads/ folder.

Many WordPress users have their cache plugins setup in a way that stops them from purging cached files. Often these files can eat up disk space allocated to your WordPress hosting account.

Another common reason could be your WordPress backup plugins . When you are storing WordPress backup files on your server, then all stored backups are taking up space which is unnecessary on your hosting account. You should always store your WordPress backup files on a third party cloud storage service like Google Drive or Dropbox.

When you can’t clear anymore space, then it might be time to upgrade to a VPS hosting  or even a managed WordPress hosting account.

We hope this article will help you learn how to fix could not save password reset key to database error in WordPress. 

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